Can I change my order?
We’re unable to make any changes to your order once you’ve hit the ‘place order’ button. Our distribution warehouse starts processing your order as soon as the order is placed.
When will my order ship?
After your payment is verified, it takes 3-5 business days to process and ship your order.
I need to change something on my order. How can I do that?
If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.
How do I know if my order has shipped? Can I track it?
Once your order ships, you will receive an email containing your tracking number. You can track your order at any time.
Do you ship globally?
Yes we ship globally.
Is my personal information kept private?
Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure.
What can I do if my order is going to the wrong address?
Contact us immediately to make changes to the address at firstname.lastname@example.org If your parcel has already been dispatched, we are unable to change your shipping address for you.